Return and Refund Policy

Thank you for shopping at Poly Carbonateme. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we're here to help.

Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.

Shipping
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us at polycarbonateme@gmail.com.

Exceptions
Several types of goods are exempt from being returned. Perishable goods, personalized items, and gift cards cannot be returned.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly.

Changes to This Policy
We reserve the right to update or change our Return and Refund Policy at any time. Changes will be effective immediately upon posting on our website.

Polycarbonate Depot

Polycarbonate panels for your pergola, patio & greenhouse

© 2024 polycarbonate.me. All rights reserved.

Contacts

+1 650 391 8052

10am-6pm

Please kindly call or text us before your visit to our warehouse.

polycarbonateme@gmail.com

Warehouse and showroom:

1185 Campbell Ave, San Jose, CA, 95126

10am - 6pm

5152 Auburn Blvd, Sacramento, CA, 95841

10am - 6pm